Medicaid Nurse Advice Line


Kids don’t just get sick Monday through Friday, 8 a.m. to 5 p.m.  It’s usually about 2:00 a.m. on Saturday when the fever spikes or they begin throwing up.

When To Take Your Child to the ER?

So what do you do? Do you rush them to the ER?  What can you do for your child to help them feel better?  This is a great time to contact the Medicaid Nurse Advice Line for help.

Medicaid Nurse Advice Line

The Medicaid Nurse Advice Line is staffed 24 hours a day, 7 days a week, 365 days a year by trained nurses that will answer your medical questions. The nurses can help you determine if you should go to the ER or contact your doctor during business hours.

They can help with chronic medical conditions such as asthma or diabetes and give advice on the type of doctor that may be right for your medical condition.

Any Medicaid member can call the hotline and it is always free.  You will be asked for a telephone number where you can be reached in the event that the call gets disconnected and your zip code so that the nurse will know what resources are in your area.

The number for the Medicaid Nurse Advice Line is 1-800-283-3221.

If you feel that you are having a life threatening emergency, call 911 for immediate assistance.